๐Ÿฐโœจ

Sugar Spell

Magical Bakery Puzzle Game

Last updated: April 26, 2026

๐Ÿ“‹ Overview

Sugar Spell ("we", "our", or "the app") is developed by Miti Teerasuwan. This Privacy Policy explains how we collect, use, and protect your information when you play Sugar Spell on iOS or Android.

๐Ÿšซ Sugar Spell contains no advertisements of any kind. We do not sell your data to third parties.

๐Ÿ“ฆ Information We Collect

Information you provide (optional):

  • Email address or Apple ID โ€” only if you choose to sign in with Google or Apple to back up your progress
  • Display name โ€” only if provided by your sign-in provider

Information collected automatically:

  • Game progress (stages cleared, score, coins, upgrades)
  • In-app purchase records (product ID, date, platform)
  • Anonymous analytics events (session length, feature usage) via Firebase Analytics
  • Crash reports via Firebase Crashlytics

Guest play: If you play as a guest (no sign-in), all data stays on your device only. Nothing is sent to our servers.

๐ŸŽฏ How We Use Your Information

  • Save and restore your game progress across devices
  • Process and verify in-app purchases
  • Improve game performance and fix bugs
  • Understand which features players enjoy most

We do not use your data for targeted advertising.

๐Ÿ”— Third-Party Services

Sugar Spell uses the following services, each with their own privacy policy:

๐Ÿ‘ถ Children's Privacy

Sugar Spell is rated 4+ and is appropriate for all ages. We do not knowingly collect personal information from children under 13. Guest play requires no account and collects no personal data.

๐Ÿ”’ Data Security & Retention

Your cloud save data is stored securely in Firebase (Google Cloud) with access restricted to your account only. You may delete your account and all associated data at any time by contacting us.

We retain game data for as long as your account is active. Analytics data is retained for 14 months per Google's standard policy.

๐ŸŒ Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request deletion of your data
  • Opt out of analytics collection (via device settings)
  • Play as a guest with zero data collection

To exercise any of these rights, contact us at the email below.

๐Ÿ”„ Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the app after changes constitutes acceptance of the new policy.

Questions about this policy?

beamza.official@gmail.com

We're happy to help! ๐Ÿง™โ€โ™€๏ธ

๐Ÿ› Found a Bug?

Please describe what happened, what you expected, and your device model. Screenshots are always helpful!

๐Ÿ’ฐ Purchase Issues

If you were charged but didn't receive your items, please contact us with your Apple/Google order number and we'll resolve it promptly.

For refund requests, please use Apple's official refund system at reportaproblem.apple.com.

โ˜๏ธ Account & Save Data

If your progress was lost or you need to transfer to a new device, sign in with the same Google or Apple account you used originally. Your progress will be restored automatically.

Contact Support

beamza.official@gmail.com

We typically respond within 1โ€“2 business days.