Last updated: April 26, 2026
๐ Overview
Sugar Spell ("we", "our", or "the app") is developed by Miti Teerasuwan. This Privacy Policy explains how we collect, use, and protect your information when you play Sugar Spell on iOS or Android.
๐ฆ Information We Collect
Information you provide (optional):
- Email address or Apple ID โ only if you choose to sign in with Google or Apple to back up your progress
- Display name โ only if provided by your sign-in provider
Information collected automatically:
- Game progress (stages cleared, score, coins, upgrades)
- In-app purchase records (product ID, date, platform)
- Anonymous analytics events (session length, feature usage) via Firebase Analytics
- Crash reports via Firebase Crashlytics
Guest play: If you play as a guest (no sign-in), all data stays on your device only. Nothing is sent to our servers.
๐ฏ How We Use Your Information
- Save and restore your game progress across devices
- Process and verify in-app purchases
- Improve game performance and fix bugs
- Understand which features players enjoy most
We do not use your data for targeted advertising.
๐ Third-Party Services
Sugar Spell uses the following services, each with their own privacy policy:
- Firebase (Google) โ Authentication, Cloud Save, Analytics
- Google Sign-In โ Optional account linking
- Sign in with Apple โ Optional account linking
๐ถ Children's Privacy
Sugar Spell is rated 4+ and is appropriate for all ages. We do not knowingly collect personal information from children under 13. Guest play requires no account and collects no personal data.
๐ Data Security & Retention
Your cloud save data is stored securely in Firebase (Google Cloud) with access restricted to your account only. You may delete your account and all associated data at any time by contacting us.
We retain game data for as long as your account is active. Analytics data is retained for 14 months per Google's standard policy.
๐ Your Rights
You have the right to:
- Access the personal data we hold about you
- Request deletion of your data
- Opt out of analytics collection (via device settings)
- Play as a guest with zero data collection
To exercise any of these rights, contact us at the email below.
๐ Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the app after changes constitutes acceptance of the new policy.
Questions about this policy?
beamza.official@gmail.comWe're happy to help! ๐งโโ๏ธ
๐ Found a Bug?
Please describe what happened, what you expected, and your device model. Screenshots are always helpful!
๐ฐ Purchase Issues
If you were charged but didn't receive your items, please contact us with your Apple/Google order number and we'll resolve it promptly.
For refund requests, please use Apple's official refund system at reportaproblem.apple.com.
โ๏ธ Account & Save Data
If your progress was lost or you need to transfer to a new device, sign in with the same Google or Apple account you used originally. Your progress will be restored automatically.